Our standard delivery and returns policy is outlined below.
We only deliver to New Zealand.
Delivery prices are:
- NZ wide: $8.00 inc. GST
- Waiheke and other islands: $13.00 inc. GST
We use New Zealand Couriers for wine delivery direct from our warehouse in Manukau. Delivery times are 2-5 working days from when you place your order. In outlying areas delivery is completed in the normal manner from your nearest NZ Couriers’ depot or agent.
Please choose carefully as Coxhead Creek does not accept returns of products except where the return is covered by the Consumers Guarantees Act. It is your responsibility to make sure that your order is correct as all orders are final. We do not provide exchanges or refunds if you simply change your mind. We will exchange the wine if it is not of acceptable quality or is faulty.
Please note the Consumer Guarantees Act 1993 does not apply to business customers. If you are purchasing products for the purpose of a business the Consumer Guarantees Act and its protections do not apply.